Yves Saint Laurent Client Advisor

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter with its 1966 'Rive Gauche' collection, a move that revolutionized the fashion industry by blending youthfulness with freedom. Acquired by the Kering Group in 1999, Saint Laurent continues to be a vanguard in the luxury sector under the creative direction of Anthony Vaccarello since 2016. The brand offers a comprehensive range of women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear, maintaining its position at the pinnacle of the luxury fashion world.

1. Provide exceptional client and after-sales service to all visitors and clients.
2. Demonstrate passion in connecting and reconnecting with clients, focusing on their needs and anticipating future requests.
3. Cultivate a robust client portfolio to ensure proactive and growing business.
4. Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams, enhancing overall team spirit.
10. Adhere to all company policies and operational procedures.

1. Preferred experience in high-quality service roles focused on client expectations, such as fashion and accessory retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an interest in creating personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company valuing audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, and quick to learn new technologies.
7. Motivation to work in a fast-paced environment, with the ability to multitask and prioritize.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Proactive problem-solving
9. Bilingual communication

Preferred experience in high-quality service roles focused on client expectations, such as fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity in all its forms, providing opportunities for individual and collective talent expression and fostering adaptability in a changing world.

Saint Laurent, part of the Kering Group, is committed to building a diverse workforce. The company believes that diversity enriches the workplace, offering opportunities for talent expression and fostering adaptability in a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.