Yves Saint Laurent Client Advisor

Saint Laurent, a prestigious brand under the Kering Group umbrella, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its revolutionary 'Rive Gauche' collection, Saint Laurent continues to redefine fashion under the creative leadership of Anthony Vaccarello. The brand remains at the forefront of the luxury sector, offering an extensive range of products including ready-to-wear, footwear, handbags, and accessories.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Demonstrate passion in engaging with clients, identifying their needs, and anticipating future requests.
3. Build and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Utilize available tools to optimize business opportunities.
8. Support front and back-of-house teams to enhance overall team spirit.
9. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative attitude.

1. Proficiency in using tools and applications, with a quick learning ability for new technologies.
2. Ability to multitask and prioritize in a fast-paced environment.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and Italian.
5. Adaptability to change and a growth-oriented mindset.

Preferred experience in high-quality service environments, particularly in fashion retail, customer service, or luxury hospitality.

Saint Laurent is committed to fostering a diverse workforce, offering opportunities for talent expression and adaptation to a changing world.

Saint Laurent values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a dynamic environment. The brand fosters an inclusive culture where audacity and authenticity are celebrated.