Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing luxury prêt-à-porter, the brand continues to set the benchmark for modern fashion under the creative direction of Anthony Vaccarello. As an employer, Saint Laurent offers an environment where innovation and creativity thrive, fostering a culture that values diversity and inclusivity.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to ensure proactive business growth.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine relationship with clients, fostering unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Collaborate proactively with front and back-of-house teams to enhance team spirit.
10. Adhere to all company policies and operational procedures.

1. Experience in providing high-quality service in a client-facing role, preferably in fashion and accessory retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset and entrepreneurial spirit.
4. Strong team spirit to achieve common goals.
5. Comfortable using tools and applications, with an ability to adapt quickly to new technology.
6. Motivated to work in a fast-paced environment, capable of multitasking and prioritizing.
7. Proactive, passionate, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and local language; additional languages preferred.
9. Embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Problem-solving
8. Multitasking and prioritization
9. Adaptability to change

Preferred experience in a client-facing role within fashion and accessory retail, customer service, or luxury hospitality.

Base compensation range is $20 - $22 per hour, plus commission eligibility.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contributions.

Saint Laurent is committed to fostering a diverse workforce, believing that diversity in all its forms enriches the workplace. The company values gender, age, nationality, culture, religious beliefs, and sexual orientation diversity, which enhances opportunities for individuals to express their talents both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.