Richemont Watch Technician

Madrid • Spain

Tuesday, April 8, 2025

Richemont, a leader in the luxury goods industry, is renowned for its prestigious portfolio of luxury brands, including Cartier. As part of the Richemont family, Cartier offers an unparalleled work environment that fosters creativity and excellence. Employees are encouraged to develop their skills and contribute to the brand's legacy of elegance and innovation.

1. Diagnose and evaluate issues in Cartier watches to provide detailed and transparent estimates for clients.
2. Communicate clearly and professionally with clients regarding the status of their watches, explaining necessary interventions and proposed solutions.
3. Recommend and select appropriate services in line with Cartier's guidelines and policies to meet individual client needs.
4. Maintain a clean, organized, and safe workspace, ensuring proper functioning of equipment and tools.
5. Perform comprehensive overhauls of quartz and mechanical watch movements, demonstrating deep technical expertise.
6. Conduct rigorous quality control checks at each stage of the repair process to ensure watches meet Cartier's technical and aesthetic standards.
7. Manage inventory by creating orders for replacement components based on logical analysis of consumption and supplier lead times.
8. Perform polishing, satin finishing, and cleaning of watch cases and bracelets to restore their original luster and appearance.
9. Engrave watch backs using an M-20 machine according to client specifications.
10. Polish and shine Cartier jewelry.
11. Adjust the length of watch and jewelry chains using a DADO machine.

1. Minimum of 2 to 5 years of demonstrable experience working with high-end watches.

1. Excellent interpersonal communication skills and the ability to interact with clients professionally and courteously.
2. Strong organizational skills, attention to detail, and a methodical approach to work.
3. Autonomous personality with a strong sense of responsibility and the ability to work independently and as part of a team.
4. Strong customer service orientation and commitment to achieving set objectives.
5. Ability to handle multiple tasks simultaneously and adapt to a dynamic, fast-paced work environment.
6. Proficiency in languages, especially English, is valued.

A minimum of 2 to 5 years of experience in handling high-end watches is required.

Employees enjoy a supportive work environment with opportunities for professional growth and development, as well as the prestige of working with a world-renowned luxury brand.

Richemont and Cartier cultivate a culture of excellence, innovation, and elegance. The workplace is dynamic and fast-paced, encouraging employees to develop their skills and contribute to the brand's prestigious legacy.