Officine Panerai Client Advisor

New York • USA

Friday, January 24, 2025

Richemont Americas, a distinguished entity within the global luxury conglomerate Richemont, is renowned for its commitment to fostering an inclusive and dynamic workplace. Embracing diversity in all its forms, Richemont Americas prides itself on cultivating a community where creativity and knowledge thrive, driving the company to unparalleled excellence. As part of this prestigious group, Officine Panerai stands as a beacon of luxury and innovation, offering employees the opportunity to contribute to a legacy of craftsmanship and elegance.

1. Achieve and exceed personal sales targets and contribute to the boutique's overall objectives.
2. Deliver exemplary customer service, adhering to Panerai's high operational and service standards.
3. Act as a brand ambassador, embodying Panerai's image both in-store and at external events.
4. Maintain comprehensive knowledge of Panerai's products, history, and brand DNA to effectively engage with clients.
5. Participate actively in brand training sessions and self-directed learning to enhance industry knowledge.
6. Ensure the boutique's operations run smoothly, including opening/closing procedures, inventory management, and visual merchandising.
7. Develop and manage client relationships through exceptional service and CRM initiatives.
8. Assist in the execution of special projects and boutique events as needed.

1. Minimum of 2 years experience in luxury retail sales.
2. Fluency in English; additional languages are advantageous.
3. Strong sense of luxury service and aesthetics.
4. Result-oriented with strong selling skills.
5. Excellent interpersonal skills and empathy.
6. Attention to detail and ability to multitask.

1. Exceptional communication and networking abilities.
2. Proficiency in computer skills.
3. Strong customer service orientation.
4. Team player with a proactive mindset.

A minimum of two years in a luxury retail sales role is required, demonstrating a strong track record in achieving sales targets and delivering exceptional customer service.

Expected salary range is $25 - $27 per hour, dependent on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are encouraged to engage in community service with volunteer days off.

Richemont Americas is dedicated to crafting a future where diversity and inclusion are at the forefront, creating a vibrant and supportive workplace. The company values work-life balance and encourages employees to contribute to their communities, fostering a culture of empowerment and growth.