Officine Panerai Assistant Boutique Manager

Singapore • Singapore

Monday, May 12, 2025

Officine Panerai, a distinguished name in the luxury watchmaking industry, is renowned for its exquisite craftsmanship and innovative design. As part of the Richemont Group, Panerai offers a dynamic and prestigious environment for professionals seeking to excel in the luxury retail sector. The brand is committed to fostering talent and providing opportunities for growth within its global network of boutiques.

1. Drive performance to consistently achieve sales targets and KPIs, maximizing business profitability.
2. Analyze performance to identify business needs and translate them into individual actions and objectives.
3. Collaborate with the Boutique Manager to lead the team in implementing and achieving business growth in new retail channels.
4. Ensure operations comply with company policy while improving boutique functionality.
5. Maintain boutique image in accordance with brand standards.
6. Identify and anticipate customer needs to suggest and promote products accordingly.
7. Possess comprehensive knowledge of the Maison’s products, availability, delivery status, and brand history.
8. Participate actively in brand training sessions and self-learning to understand competition and the luxury industry.
9. Work with the Manager to retain a motivated, high-performing team and lead by example.
10. Conduct in-store training, daily briefs, on-the-floor coaching, and provide constructive feedback.
11. Establish and implement individual objectives and development plans with the Manager.
12. Support in overseeing the annual review process for boutique staff in the Manager's absence.
13. Demonstrate leadership by hosting clients and ensuring personalized client experiences.
14. Lead the team to establish strong client relationships and execute service excellence.
15. Support the Boutique Manager in establishing brand and boutique presence in the market through local events and community outreach.
16. Influence the team to strengthen CRM mindset and utilize CRM tools to enhance client experience.

1. Minimum of 5 years in the luxury retail industry, in a boutique management role.

1. Strong sense of luxury service and aesthetics.
2. Fluent in local language and English; proficiency in an additional relevant tourist language is a plus.
3. Result and action-oriented.
4. Strong selling skills.
5. Team player with good interpersonal competences and empathy.
6. Curious and self-motivated with an excellent customer service mindset.
7. Strong attention to detail with the ability to handle multiple tasks simultaneously.
8. Excellent communication skills and ability to develop a network.
9. Proficient computer skills.

A minimum of 5 years in the luxury retail industry, specifically in a boutique management role, is required.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the Richemont Group.

Officine Panerai fosters a culture of excellence, innovation, and collaboration. The brand values its employees' contributions and is dedicated to creating an inclusive environment where creativity and professionalism thrive. As part of the Richemont Group, Panerai offers a supportive and dynamic workplace where employees are encouraged to grow and succeed.