LVMH Customer Service Intern

LVMH, a global leader in luxury products, encompasses a unique portfolio of over 75 prestigious brands. Within its Perfumes & Cosmetics division, the company represents renowned names such as Christian Dior, Guerlain, Givenchy, Kenzo, and Benefit. The BeNeLux branch of LVMH Perfumes & Cosmetics is dedicated to upholding the distinct character of each brand while driving the company's vision in the Benelux markets.

1. Manage product databases specific to each brand.
2. Oversee customer databases using SAP and Excel.
3. Support daily management of orders, returns, and deliveries.
4. Act as a liaison for the logistics process.
5. Provide support to sales teams and internal departments such as marketing, retail, training, and accounting.
6. Prepare analytical reports on sales and consumption.

1. Minimum of higher professional education (HBO) level.
2. Service-oriented with sensitivity to customer needs.
3. Affinity with products, particularly fragrances and cosmetics.
4. Proficient in Microsoft Excel.
5. Fluent in Dutch and English; knowledge of French is advantageous.
6. Strong analytical thinking.
7. Motivated and committed.
8. Proactive and independent attitude.
9. Enthusiastic team player.
10. Decisive with strong organizational skills.

1. Database management
2. Customer service
3. Order management
4. Logistics coordination
5. Sales support
6. Analytical reporting

Beginner level experience is required, suitable for those at the start of their career journey.

Higher professional education (HBO) level or equivalent.

Opportunities to contribute to and facilitate the commercial strategy for LVMH's cosmetics brands. Collaboration within a small, dynamic multi-brand team. Development of administrative and computer skills, with internal training provided. Insight into global distribution and logistics processes for cosmetic brands. Enhancement of communication, editorial, time management, accuracy, and analytical skills. Experience within an international organization focused on the Benelux market.

LVMH fosters a culture of excellence and innovation, encouraging employees to push boundaries and achieve new heights. The company values diversity and collaboration, providing a dynamic environment where creativity and initiative are rewarded. Employees are part of a global network, working together to maintain the prestige and distinctiveness of each brand.