Jaeger LeCoultre Boutique Manager

Hong Kong • China

Tuesday, July 22, 2025

Jaeger-LeCoultre, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and innovative timepieces. As a leader in the luxury watchmaking industry, Jaeger-LeCoultre offers a sophisticated and dynamic work environment that values excellence and creativity. The brand is committed to fostering a culture of innovation and collaboration, providing its employees with opportunities for professional growth and development.

1. Achieve or surpass monthly and annual sales targets, aligning with the Maison's objectives.
2. Strictly adhere to company commercial and discount policies to maintain profitability and brand integrity.
3. Collaborate with marketing to develop and implement promotional activities that enhance traffic and sales.
4. Analyze sales data and market trends to identify growth opportunities and implement strategic initiatives.
5. Provide continuous coaching, training, and development to boutique staff.
6. Ensure staff attire, grooming, and behavior align with brand guidelines.
7. Maintain the boutique in pristine condition.
8. Lead by example on the sales floor, demonstrating relationship-building with clients and enhancing customer experience.
9. Guide the team in adopting client-centric strategies and inspire a client-focused culture.
10. Deliver exceptional customer service and foster strong customer relationships and loyalty.
11. Build and maintain a relevant customer database to convert into sales and retain for future transactions.
12. Implement and oversee the brand's after-sales service strategy, handling inquiries and complaints professionally.
13. Maintain optimal stock levels and ensure product assortments meet customer demand.
14. Analyze sales data and customer feedback to identify product trends and propose new ideas to management.

1. Minimum of 8 years in luxury retail sales and boutique management.
2. Experience in selling high-end luxury products is essential.

1. Ability to motivate, develop, and cultivate a team.
2. Excellent communication, interpersonal, and computer skills.
3. Strong organizational and problem-solving abilities.
4. Experience with high-profile clients and PR events.
5. Networking skills.
6. Fluency in spoken and written English and Chinese (Cantonese & Mandarin).

A minimum of 8 years in luxury retail sales and boutique management, with a focus on high-end luxury products.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within a prestigious luxury brand.

Jaeger-LeCoultre fosters a culture of innovation, excellence, and collaboration. The brand emphasizes a client-centric approach, encouraging employees to engage creatively and meaningfully with customers. The work environment is dynamic and supportive, offering opportunities for growth and professional development.