Fendi Store Director

New York • USA

Thursday, January 2, 2025

Fendi, a distinguished name in the luxury fashion industry, operates under the esteemed LVMH conglomerate. Renowned for its exquisite craftsmanship and innovative designs, Fendi offers a dynamic and enriching environment for its employees, fostering growth and excellence in the fashion domain.

1. Drive and maximize sales performance for overall business.
2. Analyze business performance and implement action plans to improve results.
3. Develop sales strategies in collaboration with corporate partners.
4. Identify new market opportunities to attract and retain clients.
5. Organize events and incentives to grow the business.
6. Ensure appropriate stock and assortment levels with the merchandising team.
7. Recommend store renovations and expansions to increase sales and market share.
8. Motivate sales staff to meet sales goals through authentic client experiences.
9. Collaborate with the Retail Events Office for local event organization.
10. Manage customer service quality to meet customer expectations.
11. Develop loyal customer relationships and maintain a customer database.
12. Act as a brand ambassador to strengthen relationships with VIP clientele.
13. Improve Mystery Shop Results through action plans.
14. Foster a strong private appointment culture.
15. Ensure synergy between front of house and back of house operations.
16. Complete administrative paperwork in a timely manner.
17. Control costs and ensure efficient store operations.
18. Review and submit sales and operational reports in adherence to KPIs.
19. Maintain inventory accuracy and shrink requirements.
20. Full Profit and Loss responsibility for the store.
21. Maintain merchandising standards and optimize display and storage.
22. Create a supportive work culture to develop and motivate staff.
23. Ensure all Top Store initiatives are understood by the team.
24. Attract and recruit top talent through networking and scouting.
25. Enforce company policies and procedures for disciplinary action.
26. Assess performance and growth potential of staff members.
27. Identify individual and team training needs.
28. Ensure timely submission of accurate timesheets.

1. Minimum 10 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented mindset.
3. Excellent interpersonal and communication skills.
4. Ability to use POS systems and inventory management functions.
5. Experience in Ready-to-Wear (RTW) preferred.
6. Foreign language skills are a plus.
7. Ability to work in a team environment.
8. Ability to lift boxes weighing up to 10 lbs.
9. Strong organizational and computer skills.

1. Sales strategy development
2. Market analysis
3. Client relationship management
4. Event organization
5. Inventory management
6. Team leadership
7. Administrative efficiency
8. Cost control
9. Visual merchandising
10. Performance monitoring

Minimum of 10 years in a relevant field, with a preference for luxury retail experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Fendi fosters a culture of innovation and excellence, encouraging employees to push creative boundaries while maintaining a commitment to quality and craftsmanship. The work environment is collaborative, with a strong emphasis on professional development and internal growth opportunities.