Fendi Client Advisor

Las Vegas • USA

Wednesday, December 18, 2024

Fendi, a prestigious name in the luxury fashion industry, is part of the renowned LVMH Group, a global leader in high-quality products. Fendi is celebrated for its exquisite craftsmanship and innovative designs, offering employees the opportunity to work in a dynamic and inspiring environment where creativity and excellence are at the forefront.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Build and maintain client books, follow through with client concerns and inquiries, and maintain customer correspondence to enhance relationships and drive business.
4. Assist with special requests, including repairs, special orders, and returns.
5. Participate in stocking and restocking of the store.
6. Use POS system and other software proficiently and accurately, updating the customer database.
7. Acquire and maintain product knowledge, company information, and history.
8. Maintain a professional appearance and adhere to Fendi's dress code and grooming standards.
9. Perform regular store maintenance functions as needed or assigned.
10. Assist in maintaining visual standards with direction from VM, corporate, and management.
11. Participate in the training of new Client Advisors.
12. Adhere to loss prevention standards and follow all health and safety guidelines.

1. Minimum 3 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented.
3. Excellent communication skills, both verbal and written.
4. Ability to use POS system and its inventory management functions.
5. RTW experience preferred.
6. Foreign language skills are a plus.
7. Ability to work in a collaborative team environment.
8. Ability to lift boxes weighing up to 10lbs.
9. Flexible availability, including nights, weekends, and holidays.

1. Excellent communication skills
2. Proficiency in POS systems
3. Strong organizational skills
4. Digital literacy
5. Customer relationship management
6. Team collaboration

Minimum of 3 years of experience, preferably within the luxury retail sector.

Minimum High School Diploma

Comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Fendi fosters a culture of innovation and excellence, encouraging employees to express their creativity while adhering to the highest standards of professionalism. The company values teamwork and collaboration, creating a supportive environment where employees can thrive and grow.