Fendi

Assistant Store Manager

Fendi is an Italian luxury fashion house founded in Rome in 1925. The brand is renowned for its delicate balance between tradition and modernity, preserving past values while daring to innovate. Fendi is committed to diversity and inclusion, aiming to attract and retain individuals with core business skills, encouraging internal mobility, and promoting inter-cultural exchange.

1. Deliver and maintain exceptional customer service standards, ensuring every client enjoys a memorable experience.
2. Support the team in achieving and surpassing sales targets, developing strategies to boost revenue and client loyalty.
3. Build and maintain strong client relationships, serving as a brand ambassador both in-store and in the community.
4. Assist in recruiting, training, and mentoring sales associates to foster a high-performance, motivated team.
5. Organize team schedules, daily briefings, and individual performance assessments.
6. Foster a positive work environment that encourages teamwork, creativity, and brand knowledge.
7. Oversee daily store operations, including visual merchandising, inventory control, and stock replenishment.
8. Ensure all policies, procedures, and standards are followed for store presentation, stock security, and customer service.
9. Support the Boutique Manager in managing administrative tasks, reporting, and other operational duties.
10. Represent the brand values, aesthetic, and quality through personal presentation and customer interactions.
11. Engage with the local community to strengthen brand presence and customer base.
12. Actively participate in boutique events, VIP client experiences, and product launches.

1. Minimum of 5 years in a luxury retail environment, with at least 3 years in a supervisory or managerial role.

1. Proven leadership skills with the ability to motivate and inspire a team.
2. Strong communication and interpersonal abilities.
3. Passion for luxury retail and delivering top-tier customer service.
4. Deep understanding of the luxury market, Fendi products, and brand history.
5. Ability to work in a fast-paced environment, multitask, and handle a variety of operational and client-related tasks.

Minimum of 5 years in a luxury retail environment, with at least 3 years in a supervisory or managerial role.

Fendi fosters a culture of diversity and inclusion, encouraging creativity, curiosity, and passion. The workplace is dynamic, promoting teamwork and professional growth.