Fendi Assistant Store Manager

Melbourne • Australia

Monday, December 23, 2024

Fendi, a prestigious Italian luxury fashion house established in Rome in 1925, is renowned for its exquisite balance between tradition and modernity. As part of the esteemed LVMH conglomerate, Fendi is committed to preserving its heritage while continuously innovating. The brand is dedicated to fostering a diverse and inclusive workplace, offering equal employment opportunities to all qualified candidates. Fendi values creativity, curiosity, and passion, seeking individuals who embody these qualities and are eager to embrace its culture and values.

1. Deliver and maintain exceptional customer service standards, ensuring every client enjoys a memorable experience at Fendi.
2. Support the team in achieving and surpassing sales targets, developing strategies to boost revenue and client loyalty.
3. Build and maintain strong client relationships, serving as a brand ambassador both in-store and in the community.
4. Assist in recruiting, training, and mentoring sales associates to foster a high-performance, motivated team.
5. Organize team schedules, daily briefings, and individual performance assessments.
6. Foster a positive work environment that encourages teamwork, creativity, and brand knowledge.
7. Oversee daily store operations, including visual merchandising, inventory control, and stock replenishment.
8. Ensure all Fendi policies, procedures, and standards are followed for store presentation, stock security, and customer service.
9. Support the Boutique Manager in managing administrative tasks, reporting, and other operational duties.
10. Represent the Fendi brand values, aesthetic, and quality through personal presentation and customer interactions.
11. Engage with the local community to strengthen Fendi’s brand presence and customer base.
12. Actively participate in boutique events, VIP client experiences, and product launches.

1. Minimum of 5 years in a luxury retail environment, with at least 3 years in a supervisory or managerial role.

1. Proven leadership skills with the ability to motivate and inspire a team.
2. Strong communication and interpersonal abilities.
3. Passion for luxury retail and delivering top-tier customer service.
4. Deep understanding of the luxury market, Fendi products, and brand history.
5. Ability to work in a fast-paced environment, multitask, and handle a variety of operational and client-related tasks.

Minimum of 5 years in a luxury retail environment, with at least 3 years in a supervisory or managerial role.

Fendi offers a dynamic work environment that encourages professional growth and cultural exchange.

Fendi fosters a culture of diversity and inclusion, valuing creativity, curiosity, and passion. The brand is committed to attracting and retaining individuals with core business skills and promoting internal mobility to leverage skills effectively.