Fendi Assistant Store Manager

Houston • USA

Saturday, April 12, 2025

Fendi, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, known for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic environment where creativity and luxury converge, providing employees with opportunities to thrive in a globally recognized brand.

1. Empower and support the team to achieve individual and store objectives.
2. Facilitate in-store training and onboarding of new hires.
3. Assume the role of Store Manager in their absence.
4. Supervise store personnel and implement company policies.
5. Identify, recruit, and develop talent in collaboration with store leadership.
6. Lead the team to drive business and foster a positive work environment.
7. Assess and lead team performance proactively.
8. Demonstrate sales leadership and support the team with customer interactions.
9. Ensure policies, brand standards, and grooming guidelines are communicated and implemented.
10. Build and maintain client books and manage in-store appointments.
11. Handle customer service quality to meet expectations.
12. Develop improvement plans for Mystery Shopper Results.
13. Implement CRM tools and develop dedicated clients.
14. Provide market trend feedback to the Store Manager.
15. Support long-term client relationships using clienteling tools.
16. Establish a client-centric mentality in-store.
17. Communicate corporate strategy and business operations to the team.
18. Cultivate action plans to boost business and product performance.
19. Ensure Visual Merchandising aligns with company standards.
20. Maintain inventory accuracy and manage shrink rates.
21. Ensure accurate cash, credit card, and check processing.
22. Deliver morning briefs and ensure top store standards are met.

1. Minimum 5 years of leadership experience in retail preferred.
2. Minimum 3 years of luxury experience preferred.
3. Bachelor’s Degree or equivalent experience is a plus.
4. Strong drive for results and goal-oriented.
5. Proactive interpersonal abilities with effective communication skills.
6. Proficiency in using POS systems and inventory management functions.
7. Ready-to-wear experience preferred.
8. Foreign language skills are a plus.
9. Ability to work in a team environment.
10. Ability to lift boxes up to 10lbs.
11. Organizational skills and strong digital literacy required.
12. Flexible availability, including nights, weekends, and holidays.

1. Leadership and team management
2. Sales and clienteling
3. Inventory management
4. Visual merchandising
5. Communication and interpersonal skills
6. Organizational skills
7. Digital literacy

A minimum of 5 years of leadership experience in retail, with at least 3 years in the luxury sector, is preferred.

Bachelor’s Degree or equivalent experience is a plus.

Fendi offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Fendi fosters a culture of excellence and creativity, encouraging employees to innovate and excel in a collaborative environment. The brand values diversity and inclusivity, promoting a harmonious and dynamic workplace.