Bvlgari High End Client Development Director

Bulgari, a prestigious name in the luxury sector, is renowned for its exquisite jewelry, watches, and accessories. As part of the LVMH Group, Bulgari offers a dynamic and sophisticated work environment where innovation meets tradition. The brand is celebrated for its commitment to excellence and its ability to blend modernity with heritage, making it a sought-after employer in the luxury industry.

1. Drive and implement the High End (HE) clienteling strategy to enhance turnover through client engagement, retention, and recruitment.
2. Leverage client portfolio analysis to establish global clienteling objectives and priorities.
3. Oversee the management of the HE client database, ensuring data accuracy and quality, and collaborate with Central CRM, IT, and Data Compliance teams.
4. Instill a client-centric mindset within the global team to build long-term relationships with HE clients.
5. Coordinate exceptional international and local experiences for HE clients in partnership with global and local stakeholders.
6. Define client targeting and drive the client selection process for international events, ensuring elevated client experiences and alignment with sales targets.
7. Review top HE client data and event performance to inform future event planning.

1. University degree in Business Management or related field.
2. Minimum 10 years of experience in client development, preferably in luxury or jewelry sectors.
3. Strong project management skills.
4. Proven ability to communicate business needs to internal stakeholders using both qualitative and quantitative approaches.
5. Experience in people management.
6. Fluency in English and Italian; knowledge of French is a plus.

1. Business awareness
2. Client orientation
3. Proactive approach
4. Planning and organizational skills
5. Effective communication and interpersonal skills
6. Attention to detail
7. Negotiation skills
8. Flexibility

Minimum 10 years of experience in client development, preferably in luxury or jewelry sectors, with a global context. Experience with the Asian market is a plus.

University degree in Business Management or related field.

Bulgari fosters a culture of innovation and excellence, where employees are encouraged to push boundaries and redefine luxury. The brand values creativity, passion, and a commitment to quality, offering a collaborative environment that thrives on diversity and inclusivity.