Bvlgari Client Advisor

Zurich • Switzerland

Tuesday, January 28, 2025

Bulgari, a distinguished name in the realm of luxury, epitomizes Italian excellence with its audacious designs and vibrant creations. As a member of the esteemed LVMH group, Bulgari has expanded its illustrious heritage in jewelry and watches to encompass accessories, perfumes, and luxury resorts. The brand is renowned for its commitment to excellence, enthusiasm, and passion, which are the cornerstones of its global acclaim.

1. Offer a unique client experience, ensuring exceptional service to foster strong client relationships.
2. Autonomously manage sales activities across all product categories, achieving both quantitative and qualitative sales objectives.
3. Ensure optimal product display within the boutique.
4. Support customers throughout the entire purchasing process and develop networking opportunities through events and new initiatives.
5. Perform back-office tasks including data entry, product receiving, intra-shop movements, daily closures, and stock counting.
6. Participate actively in inventory management and visual merchandising.
7. Receive, control, and integrate goods into stock, manage intra-shop transfers, and oversee tagging activities.
8. Conduct after-sales service activities, including item repairs and coordinating shipments to repair centers.
9. Assist sales staff during the sales process from customer welcome to payment and packaging.

1. Minimum of 5 years of experience in a similar role within a high-end luxury boutique.
2. Fluency in Russian and English, with a good command of German; additional languages are advantageous.

1. Strong sales-driven and entrepreneurial mindset.
2. Proficiency in Microsoft Office suite, SAP, and CRM systems.
3. Excellent communication skills.
4. Client-focused with the ability to identify and meet client needs.
5. Flexibility and rigor in an organized and structured manner, even when multitasking.

A minimum of 5 years in a similar position within a luxury boutique environment is required.

Opportunities for career growth and development within a prestigious luxury brand.

Bulgari fosters a culture of excellence, passion, and innovation, where employees are encouraged to push boundaries and cultivate their entrepreneurial spirit. The workplace is dynamic and collaborative, reflecting the brand's commitment to luxury and quality.