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Bvlgari Client Advisor & Sales Support
Bvlgari, founded in 1884, is an illustrious Italian jeweler renowned for epitomizing Italian excellence. As a prominent player in the luxury sector, Bvlgari has expanded its influence globally, embracing its roots in jewelry and watchmaking while also venturing into fragrances, accessories, and hospitality. The brand is synonymous with excellence, enthusiasm, and passion, reflecting the pioneering spirit of the Bulgari family. As part of the LVMH Group, Bvlgari benefits from the resources and prestige of one of the world's leading luxury conglomerates.
- Welcome, advise, and sell BVLGARI products, ensuring follow-up on sales both in the primary location and other stores within the Group.
- Participate in exhibitions, sales events, and all events organized by BVLGARI stores.
- Conduct all stock management operations according to established procedures and participate in inventory counts.
- Oversee after-sales service activities, ensuring quality and customer satisfaction.
- Perform all sales administration operations, including managing customer databases and verifying data entries.
- Engage in any other activities necessary for the smooth operation of the store as directed by superiors and company procedures.
- Receive and inspect merchandise, record purchase transactions in the appropriate system, and label products.
- Contribute to maintaining store orderliness and cleanliness.
- Liaise with head office teams.
- Adhere to store safety regulations.
- Proven experience in luxury retail, ideally in jewelry or watchmaking.
- Strong product sensitivity and ability to understand complex products.
- Commitment to excellence in customer service.
- Expertise in sales techniques.
- Strong interpersonal skills.
- Teamwork orientation.
- Impactful, dynamic, flexible, with integrity and organizational skills.
- Fluency in French and English; proficiency in a third language is advantageous.
- Customer service excellence
- Sales techniques
- Interpersonal communication
- Team collaboration
- Organizational skills
- Multilingual proficiency
Entry-level position with successful experience in luxury retail, preferably in jewelry or watchmaking.
Employment with Bvlgari offers the opportunity to work within a prestigious luxury brand, with potential for career growth and development in a dynamic and international environment.
Bvlgari fosters a culture of excellence, enthusiasm, and passion, deeply rooted in its Italian heritage and innovative spirit. As part of the LVMH Group, employees benefit from a collaborative and dynamic work environment that values creativity and innovation.
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