Guerlain Fragrance Training Manager

Guerlain, a prestigious brand within the LVMH Group, is renowned for its exquisite fragrances and luxurious cosmetics. As an employer, Guerlain offers a dynamic and innovative environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's rich heritage while contributing to its modern evolution.

1. Develop and implement effective training programs to enhance the productivity of Beauty Ambassadors and Experts in line with Guerlain Academy guidelines.
2. Establish an annual training calendar aligned with marketing strategies and headquarters guidelines.
3. Facilitate Guerlain Academy modules and brand workshops for MBC retailers.
4. Conduct interactive training sessions using various methodologies, including in-person workshops and online webinars.
5. Design engaging training materials covering fragrance knowledge, sales strategies, and brand storytelling.
6. Regularly assess training needs and tailor programs to address skill gaps.
7. Support event execution and provide on-site coaching for product knowledge and sales techniques.
8. Collaborate with Marketing, Digital, and Sales teams to align training with brand strategy.
9. Manage fragrance training programs and budget effectively.
10. Develop onboarding programs for new hires.

1. Bachelor’s degree in Education, Business, Marketing, or a related field.
2. Proven experience in training and development, preferably within the fragrance or cosmetics industry.
3. Fluency in Japanese (Business – Native) and English (Intermediate – Business).
4. Minimum 5 years of relevant experience.

1. Excellent communication and presentation skills.
2. Strong organizational and time management abilities.
3. Proven customer service expertise.
4. Strategic thinking and problem-solving skills.
5. Proficiency in Microsoft Office Suite.

Minimum 5 years of experience in training and development, preferably within the fragrance or cosmetics industry.

Bachelor’s degree in a related field (e.g., Education, Business, Marketing).

Guerlain fosters a culture of innovation and elegance, where employees are inspired to push boundaries in the luxury industry. The brand values collaboration and personal growth, offering a supportive environment for professional development.