Tiffany & Co. Senior IT Business Analyst

Paris • France

Wednesday, January 22, 2025

Tiffany & Co., a distinguished name in the luxury sector, is renowned for its commitment to excellence and innovation. As part of the esteemed LVMH group, Tiffany & Co. offers a dynamic and inclusive workplace that values diversity and fosters creativity. Employees are encouraged to thrive in an environment that champions both personal and professional growth.

1. Conduct comprehensive requirements sessions with business users and subject matter experts to thoroughly understand business challenges.
2. Provide strategic guidance in formulating new requirements, balancing process enhancements with system improvements.
3. Analyze existing processes, identify opportunities for enhancement, and design innovative solutions.
4. Document scope, detailed requirements, and system specifications, including business benefits, user stories, process flows, business rules, acceptance criteria, and wireframes.
5. Design solutions addressing identified issues, potentially involving workflow redesign, new technology implementation, or process improvements.
6. Participate in the Quality Assurance process by developing test cases to ensure requirements are accurately implemented.
7. Lead User Acceptance Testing and provide guidance to business partners as necessary.
8. Assist in creating user training documentation and collaborate with the business to train users.
9. Partner with various technical delivery teams to implement end-to-end solutions in compliance with Change Management policies.
10. Manage IT projects, ensuring completion within budget and timeframe, while meeting all requirements.
11. Develop detailed project plans and work assignments, monitor progress, and communicate status to stakeholders.
12. Adhere to Project Management Office standards for gate reviews, formal planning, tracking, and reporting.
13. Collaborate with the Production support team to ensure incidents and problems are resolved within defined service level agreements.

1. Bachelor's degree in a relevant field
2. 4-6 years of experience in an IT Business Analyst role
3. Experience with Oracle JDE E1 ERP applications
4. Project Management experience
5. Demonstrated experience documenting use cases, process diagrams, and functional requirements
6. Excellent analytical and problem-solving skills
7. Strong written and verbal communication and presentation skills
8. Proficient in MS-Office suite and Microsoft Visio (or comparable tool)

1. Analytical and problem-solving skills
2. Project management
3. Communication and presentation
4. Documentation and process design
5. Technical proficiency in MS-Office and Microsoft Visio

A minimum of 4-6 years in an IT Business Analyst role, with experience in Oracle JDE E1 ERP applications and project management.

Bachelor's degree in a relevant field.

Competitive salary and benefits package, opportunities for career growth and professional development, a supportive and inclusive work environment, and access to training and professional development programs.

Tiffany & Co. fosters a culture of innovation and inclusivity, where diversity is celebrated and creativity is encouraged. The company is committed to providing a supportive environment that nurtures professional growth and development, ensuring that all employees feel valued and empowered.