Tiffany & Co. Private Client Ambassador

Milan Italy

Wednesday, January 22, 2025

Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury industry. With a legacy spanning over 180 years, Tiffany has consistently delivered exquisite designs and romantic ideals. As part of the LVMH group, Tiffany & Co. offers its employees a unique opportunity to be part of a rich heritage of celebrated artists and magnificent jewelry. The brand is committed to fostering a workplace that values passion, kindness, and professional commitment, ensuring that each employee contributes to the renowned Tiffany Experience.

1. Exceed sales objectives and KPIs with an entrepreneurial mindset, focusing on high-end products.
2. Develop client strategies to drive sales, cross-sales, and client loyalty, particularly in High Jewelry.
3. Deliver exceptional service and uphold luxury etiquette standards.
4. Monitor high-end segment KPIs and collaborate with the market team to drive action plans.
5. Ensure compliance with Tiffany and LVMH procedures, maintaining operational excellence.
6. Contribute to an inclusive and supportive team environment.
7. Act as a Tiffany & Co. Ambassador, inspiring clients through authentic brand storytelling.
8. Collaborate with the store team and Client Relations to create unique experiences for VIP clientele.
9. Build a network with exclusive community partners to expand the high-end client portfolio.
10. Display professionalism and adaptability, implementing feedback effectively.
11. Exercise resilience and celebrate innovation in new assignments.
12. Foster a positive, ambitious, and collaborative team culture.

1. Minimum 5 years of experience in a luxury retail environment.
2. Expertise in High Jewelry and luxury products.
3. Established high-end network and ability to expand client base.
4. Fluency in Italian and English; a third language is advantageous.

1. Passion for luxury retail and clienteling in an omnichannel environment.
2. Results-driven and entrepreneurial mindset.
3. Impeccable presentation and collaboration skills.
4. Excellent interpersonal skills and ability to build strong networks.
5. Up-to-date knowledge of luxury trends and events.
6. Effective use of social media to engage with VIP clientele.
7. Flexibility to work non-traditional hours.

A minimum of 5 years in a luxury retail environment, with a focus on high-end products and clienteling.

A college or university degree is preferred, along with a Graduate Gemologist degree or GIA coursework.

The role offers the opportunity to work in a prestigious environment, with access to exclusive events and a supportive team culture.

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to deliver unparalleled service and uphold the brand's rich heritage. The workplace is inclusive and supportive, with a focus on continuous learning and professional growth.