Tiffany & Co. Internal Client Services Coordinator

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to crafting exquisite pieces that celebrate love and joy. As part of the LVMH group, Tiffany & Co. upholds a legacy of innovation and entrepreneurial spirit, fostering an environment where employees honor the past while envisioning the future. The company is dedicated to diversity, equity, inclusion, and belonging, ensuring a workplace that values every individual's contributions.

1. Cultivate relationships with internal clients to enhance both in-store and online sales, adhering to employee purchase policies.
2. Support private and pop-up events, including logistical planning and execution, to deliver exceptional in-store experiences at off-site venues.
3. Perform daily operational tasks to maintain a varied product assortment and drive sales.
4. Act as a Tiffany brand ambassador, promoting hospitality and a welcoming sales environment.
5. Inspire and coach team members to elevate sales and leverage client feedback for continuous improvement.
6. Deliver client-centric experiences, ensuring the preservation of the company's DEIB culture.
7. Lead on the sales floor, coaching team members on product knowledge and service excellence.
8. Optimize merchandise displays in line with internal presentation standards and care protocols.
9. Collaborate with internal resources to optimize processes and resolve issues impeding sales and service standards.
10. Execute operational duties efficiently to support sales and maintain service standards.
11. Manage back-of-house operations, including deposit creation and change fund management.
12. Initiate stock replenishment and maintain inventory accuracy across all product categories.
13. Support company recognition, donation/gifting, and VIE program orders and related client care tasks.
14. Maintain employee assortment in the Product Management Application for optimal online experience.
15. Provide coverage for the eStore Client Care Associate as needed, responding to calls and emails professionally.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Flexibility to work non-traditional hours, including days, nights, and weekends.
3. Exemplary verbal and written communication skills.
4. Organized, detail-oriented, with strong problem-solving and decision-making abilities.
5. Proficiency with Point of Sales (POS) systems and Microsoft Office suite.
6. Ability to establish client connections and deliver service excellence to a diverse client base.

1. Client relationship management
2. Event planning and execution
3. Operational efficiency
4. Brand ambassadorship
5. Team leadership and coaching
6. Merchandise display optimization
7. Process optimization
8. Inventory management

Beginner-level experience in retail, luxury retail, or client-related fields such as hospitality.

Some college or university education preferred.

The hiring range for this position is $27.88 to $32.80 per hour, dependent on relevant skills and experience.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Tiffany & Co. fosters a culture of inclusivity and innovation, where employees are encouraged to honor the brand's storied past while contributing to its future. The company values diversity, equity, inclusion, and belonging, creating a supportive environment where all team members can thrive.