Tiffany & Co. Assistant Store Manager

Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 6, 2026

Join Tiffany & Co. in Chengdu as an Assistant Store Manager, leading a team to achieve sales goals and ensure exceptional customer service.

Overview

Tiffany & Co., a member of the LVMH group, is renowned for its exquisite jewelry and luxury goods. As an employer, Tiffany & Co. is committed to fostering a culture of excellence, creativity, and innovation, offering employees the opportunity to be part of a prestigious brand with a rich heritage.

Role & Responsibilities

  • Lead and supervise the store team to achieve sales goals and maintain high levels of customer service.
  • Enhance customer relationships and ensure flawless retail operations execution.
  • Coach and develop sales professionals, demonstrating sales leadership on the selling floor.
  • Hire, evaluate, train, and discipline staff in alignment with company policies.
  • Motivate staff to achieve sales, service, CRM, and store operations goals.
  • Promote harmonious staff relations and support individual development.
  • Implement events and in-store incentives to grow the customer base.
  • Manage inventory to meet accuracy and shrink requirements.
  • Maintain the highest degree of customer service and act as a brand ambassador.
  • Oversee all facets of store operations, including billing and reconciliation reports.
  • Collaborate with cross-functional teams to ensure flawless retail execution.

Qualifications

  • Proven experience in retail management, preferably in the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in CRM and inventory management systems.

Skills

Leadership and team management Sales and customer service excellence Inventory and operations management CRM proficiency Strong communication skills

Experience

Proven experience in retail management, preferably within the luxury sector, is required.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Workplace

The role is situated in Chengdu, Sichuan, China. There are currently 44 open positions in Chengdu on Cerulean, with 2 added recently. Within Sichuan, Cerulean currently features 58 open roles, including 2 recent additions. Across China, Cerulean lists 1.802 open roles — 18 of them newly added.

Culture

Tiffany & Co. is synonymous with luxury and elegance, offering a workplace that values creativity and innovation. Employees are encouraged to uphold the brand's prestigious reputation through exceptional service and craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Retail Assistant Manager», «Store Operations Supervisor», «Sales Floor Supervisor», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.