Tiffany & Co. Facilities & Maintenance Lead

Milan • Italy

Friday, January 31, 2025

Tiffany & Co., a renowned name in luxury jewelry, is part of the illustrious LVMH group, known for its commitment to excellence and innovation in the luxury sector. As an employer, Tiffany & Co. fosters a culture of creativity and collaboration, encouraging employees to contribute to its storied legacy while embracing a forward-thinking vision. The company values thoughtful, curious, and optimistic talents who are eager to deliver excellence and uphold the brand's prestigious reputation.

1. Oversee and coordinate planned facility and maintenance activities, both ordinary and extraordinary, across the Southern Europe cluster.
2. Coordinate remedial work for store emergencies, ensuring vendors adhere to Tiffany & Co. standards.
3. Communicate with stakeholders, providing updates to ensure timely resolution of issues and closure of work orders.
4. Conduct periodic site inspections to ensure adherence to the highest standards and execution of maintenance activities.
5. Coordinate contractors, suppliers, and stakeholders to supervise work progress.
6. Ensure site compliance with health and safety regulations in coordination with RSPP/HSE.
7. Manage procurement and orders for all necessary materials and services.
8. Archive documentation in accordance with local regulations.
9. Organize tendering processes to support Finance and Retail Operations in contractor selection.
10. Collaborate with Retail Operations and Store Planning for new store openings, including site surveys and project management.
11. Support budget estimation and cost control for maintenance activities, collaborating with accounting and contractors.

1. Degree in Engineering, Construction, Facility Management, Building Technology, or equivalent work experience.
2. 5-7 years of experience in facilities management, preferably in a retail environment with an emphasis on integrated real estate services.
3. Strategic problem solver with a service-oriented mindset.
4. Excellent communication, negotiation, and analytical skills.
5. Collaborative and agile, able to partner across departments.
6. Proficiency in Microsoft Project, Excel, Word, and PowerPoint.
7. Ability to read construction documents.
8. Design and detail-oriented with a client-focused approach.
9. Experience in luxury retail.
10. Fluent in English and Italian; a third language is an advantage.

1. Strategic problem-solving
2. Communication and negotiation
3. Analytical thinking
4. Collaboration and agility
5. Technical proficiency in Microsoft Office
6. Construction document literacy
7. Design orientation
8. Client focus

A minimum of 5 years in facilities management, with a preference for experience in a retail environment.

Degree in Engineering, Construction, Facility Management, Building Technology, or equivalent work experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. embodies a culture of elegance and innovation, where employees are encouraged to honor the brand's rich heritage while contributing to its future. The workplace is characterized by a collaborative spirit, fostering creativity and excellence in every endeavor.