Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name in luxury, is renowned for its timeless elegance and iconic Blue Box. As part of the LVMH Group, Tiffany & Co. upholds a legacy of exquisite craftsmanship and romantic ideals, offering employees a unique workplace committed to excellence and innovation in the luxury market.

1. Cultivate and deepen client relationships to drive loyalty and increase sales.
2. Consistently achieve or exceed sales targets on a monthly, quarterly, and annual basis.
3. Capture and manage client data to enhance customer engagement.
4. Deliver exceptional in-store experiences, embodying the Tiffany brand in every client interaction.
5. Utilize the Tiffany Touch to personalize client experiences and foster brand loyalty.
6. Implement best practices in hospitality to create memorable client experiences.
7. Respond to client feedback and optimize service delivery based on the Tiffany Experience Index (TEI) program.

1. Minimum 3 years of experience in retail, luxury retail, or a related client-facing role.
2. Proven track record of achieving sales results.
3. Flexibility to work non-traditional hours, including evenings, weekends, and holidays.
4. Ability to engage with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Exceptional communication and interpersonal skills.
2. Strong sales acumen and entrepreneurial spirit.
3. Ability to deliver personalized client experiences.
4. Proficiency in multiple languages is preferred.

A minimum of 3 years in retail, luxury retail, or a related client-facing role is required.

A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional development and advancement within the luxury sector.

Tiffany & Co. fosters a culture of passion, professionalism, and commitment to excellence. Employees are encouraged to continuously educate themselves about new merchandise collections and the evolving luxury market, contributing to a workplace that values high standards and corporate sustainability.