Tiffany & Co. Butler

Mexico City • Mexico

Tuesday, July 22, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH conglomerate, Tiffany & Co. embodies a commitment to innovation and excellence, fostering a dynamic environment where employees are encouraged to contribute to a legacy of luxury and sophistication.

1. Deliver refined hospitality from the moment clients enter the store, ensuring an elevated Tiffany experience.
2. Anticipate client needs by learning preferences and partnering with Client Advisors to personalize food and beverage service.
3. Deliver high-touch formal service in both intimate and large client appointments.
4. Demonstrate a strong understanding of fine food, wine, and luxury service etiquette.
5. Provide clear explanations of menu items, offer thoughtful pairings, and engage clients with grace and professionalism.
6. Lead and motivate hospitality team members while upholding Tiffany standards.
7. Accurately take food and beverage orders and oversee delivery with impeccable timing.
8. Supervise hospitality areas to ensure cleanliness, readiness, and operational excellence.
9. Support ordering, receiving, and distribution of hospitality-related supplies.
10. Assist with appointment-based and daily in-store experiences, ensuring seamless and memorable interactions.
11. Perform all duties with discretion, courtesy, and attention to detail.
12. Maintain the overall cleanliness and visual standard of all hospitality zones.
13. Manage inventory of hospitality supplies, ensuring timely replenishment and efficient storage.
14. Take initiative in cleaning, organizing, and preparing areas before and after client appointments.
15. Adhere strictly to hygiene, sanitization, and food safety regulations.
16. Support special events and in-store experiences as needed.
17. Gain an in-depth understanding of Tiffany products, heritage, and client service philosophy.
18. Engage clients through storytelling and brand knowledge.
19. Comply with store security, operational policies, and service protocols.
20. Stay informed on trends in hospitality and luxury retail to contribute to best-in-class service delivery.
21. Represent Tiffany’s values through impeccable appearance, behavior, and professionalism.
22. Foster a collaborative, positive, and respectful workplace culture.
23. Consistently embody Tiffany’s commitment to excellence, innovation, and inclusivity.

1. Minimum of 3 years of experience in luxury hospitality, fine dining, or premium hotel service.
2. Customer service or food & beverage service experience is required.
3. Experience in luxury retail environments is highly desirable.

1. Strong computer and technology literacy.
2. Fluency in Spanish and English is required; additional languages are a plus.
3. Excellent interpersonal and verbal communication skills.
4. Strong organizational, time-management, and problem-solving capabilities.
5. Professionalism, discretion, and a commitment to excellence in every interaction.
6. Flexible and adaptable to changing business needs.
7. Passionate about service, teamwork, and delivering unforgettable experiences.
8. Available to work a retail schedule including weekends and holidays.
9. Willingness to travel for training or special events, as needed.

Minimum of 3 years of experience in luxury hospitality, fine dining, or premium hotel service is required.

Tiffany employees in Mexico are eligible for a competitive benefits package, including wellness programs, paid time off, medical benefits, and access to global initiatives such as parental leave and mental health support.

Tiffany & Co. is committed to fostering a diverse, equitable, and inclusive workplace where employees are empowered to thrive both personally and professionally. The company values creativity, unique perspectives, and experiences that strengthen its global community.