Tiffany & Co. Business Analyst Intern

Paris • France

Friday, April 11, 2025

Tiffany & Co., a renowned brand within the Watches & Jewellery sector, is part of a prestigious conglomerate known for its commitment to luxury and excellence. As an employer, Tiffany & Co. offers a dynamic environment where innovation meets tradition, providing employees with opportunities to contribute to the brand's legacy while growing professionally in a global setting.

1. Document current and future process flows to analyze business processes using user roles, use cases, edit rules, wireframes, and other system specifications.
2. Conduct requirements sessions with business users and subject matter experts, documenting findings accordingly.
3. Assist Project Managers in developing detailed project plans and work assignments.
4. Coordinate and follow up on project tasks, ensuring project deliverables are met.
5. Communicate status updates to project team members and management.
6. Develop test cases and participate in quality assurance processes to ensure accurate implementation of requirements.
7. Produce user training documentation and collaborate with business units to train users.
8. Act as a facilitator and escalation point for support on commercial applications, leveraging business knowledge and relationships within the EMEA region.
9. Ensure incidents and problems are resolved within defined Service Level Agreements.

1. Bachelor's degree (or equivalent) in Information Systems, business-related field, or in the third year of an engineering school.
2. Trained in project methodologies and requirements collection.
3. Ability to work effectively in an international, global organization and matrixed environment.
4. Energetic and proactive attitude towards learning and problem-solving.
5. Strong communication skills with the ability to interact empathetically and influence stakeholders.
6. Openness to new technologies and an innovative mindset.
7. High level of organization and attention to detail.
8. General interest in technology and willingness to learn new tools.
9. Interest or experience in commercial technologies such as e-commerce, CRM, POS, OMS, and global payment platforms is an asset.
10. Familiarity with Confluence and enthusiasm for using it to support team collaboration.

1. Analytical and project management skills
2. Global collaboration
3. Proactive problem-solving
4. Communication and interpersonal skills
5. Adaptability and innovation
6. Organizational skills
7. Technical interest
8. Commercial technology interest
9. Confluence skills

Beginner level experience is acceptable, ideally with exposure to project methodologies and IT systems.

Bachelor's degree in Information Systems or a related field, or equivalent experience.

The internship offers a comprehensive learning experience in a prestigious luxury brand, providing exposure to international business operations and IT systems.

Tiffany & Co. fosters a culture of excellence and innovation, encouraging employees to contribute to the brand's legacy while embracing new ideas and technologies. The workplace is collaborative, with a focus on professional growth and global teamwork.