Tiffany & Co. Assistant Store Manager

Milan Italy

Wednesday, January 22, 2025

Tiffany & Co., a storied name in luxury, is synonymous with beauty, romance, and the iconic Blue Box. As part of the LVMH group, Tiffany & Co. offers a rich heritage of exquisite designs and a commitment to excellence that spans over 180 years. Employees at Tiffany & Co. are passionate, kind, and professionally committed, upholding high standards and continually educating themselves about new merchandise collections and the evolving luxury market. The brand fosters a workplace that is unique, driven by a respect and love for the brand, and is dedicated to corporate sustainability.

1. Lead and motivate the sales team to achieve or exceed store sales targets.
2. Cultivate new and existing client relationships to drive sales and enhance client development.
3. Provide exemplary sales leadership by actively engaging on the sales floor and managing client relationships.
4. Ensure the delivery of the Tiffany Experience by optimizing hospitality and store amenities.
5. Attract, hire, and retain top talent to foster a high-performance environment.
6. Train, coach, and provide feedback to improve team engagement and performance.
7. Manage efficient back-of-house operations and ensure compliance with operational procedures.
8. Champion operational efficiency and seek continuous improvement.

1. Minimum of 3 years of retail or luxury retail store management experience.
2. Proven track record in sales generation and achieving sales results.
3. Ability to develop new opportunities and maintain client relationships.
4. Flexibility to work in various roles based on business needs.
5. Fluency in Italian and English; a third language is a plus.

1. Sales leadership and client relationship management.
2. Team motivation and development.
3. Operational efficiency and compliance management.
4. Multilingual communication skills.

A minimum of 5 years of relevant experience in retail or luxury retail store management, or client-related fields such as hospitality.

A college or university degree is preferred. A graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Tiffany & Co. offers a competitive benefits package, including opportunities for professional development and career advancement within the luxury retail sector.

The culture at Tiffany & Co. is one of passion, high standards, and continuous learning. Employees are expected to deliver exceptional client experiences and are recognized and rewarded for excellence. The workplace is characterized by a deep respect for the brand and a commitment to sustainability.