Richemont Boutique Manager

Geneva • Switzerland

Tuesday, January 14, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious portfolio of high-end brands, including Roger Dubuis. As part of this illustrious conglomerate, the brand epitomizes innovation and excellence, offering an unparalleled working environment that fosters creativity and professional growth.

1. Achieve business targets and KPIs in alignment with the brand's retail strategy.
2. Inspire and motivate the team to drive sales performance and ensure exceptional client service.
3. Identify and develop business opportunities to expand the client database.
4. Maintain high standards of boutique presentation and merchandise security.
5. Build long-term relationships with clientele to maximize sales and promote brand loyalty.
6. Lead, manage, and develop the sales team to ensure consistent performance.
7. Analyze business data and implement sales strategies to improve KPIs.
8. Plan and execute in-store and local events to drive sales and grow the client base.
9. Communicate with headquarters regarding KPI, CRM, sales, and inventory.
10. Promote a culture of service excellence and create memorable client experiences.
11. Develop strategies for individual and team performance improvement.
12. Ensure timely business reporting and monitor KPIs to achieve targets.
13. Oversee inventory management and compliance with regulations.
14. Maintain boutique display and visual merchandising in line with brand guidelines.
15. Act as a brand ambassador and build brand awareness.

1. Minimum 5 years of experience in a luxury environment at management level.
2. Experience in luxury retail, banking, automotive, or high-end hospitality industries.
3. Proficiency in French and English; additional languages are advantageous.

1. Strong knowledge of the luxury industry and competitors.
2. Entrepreneurial mindset with proactive business acumen.
3. Ability to create loyal clients and personal relationships.
4. Effective communication skills with diverse business stakeholders.
5. Adaptability in a dynamic environment.

A minimum of 5 years' experience in a luxury environment at a management level is required, preferably within the luxury watches and high-end jewelry industries.

The position offers an opportunity to work within a prestigious luxury brand, providing a platform for professional growth and development.

The company culture at Richemont is characterized by a commitment to excellence, innovation, and a passion for luxury. Employees are encouraged to think creatively and challenge the status quo, fostering a dynamic and collaborative work environment.