Prada Client Advisor

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, Prada Group is committed to excellence and creativity.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Develop and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across all departments to maximize sales opportunities and achieve individual targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving management when necessary.
7. Maintain high standards of shop floor and visual displays in line with company guidelines.
8. Contribute to store security and prevent product theft.

1. Passion for human relations and sales
2. Problem-solving abilities
3. Curiosity and interest in luxury fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both independently and as part of a team
6. Excellent communication and interpersonal skills
7. Passion and knowledge of the managed product category
8. Fluency in spoken English

Experience in luxury retail or a similar customer-facing role is preferred.

Employees enjoy a creative and international work environment that fosters professional growth. The company values diversity and promotes an inclusive workplace, ensuring equal opportunities for all.

Prada Group cultivates a creative and international atmosphere, driven by a passion for excellence and curiosity. The company values the talent and passion of its employees, fostering their professional growth. It is committed to diversity and inclusivity, ensuring a respectful and fair workplace for all.