Prada Client Advisor

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Location
ArzachenaSardiniaItaly
Seniority
Mid-Level
Posted
Mar 22, 2026

About Prada

Prada is a leading Italian luxury fashion house and a principal label of the Prada Group, which also includes Miu Miu, Church’s and Car Shoe. The brand is known for its heritage of craftsmanship, innovative design and global retail presence, offering a creative, international workplace for professionals across merchandising, retail and client relations.

Prada Client Advisor in Porto Cervo (Arzachena, Italy) — deliver exceptional luxury client service, drive sales and manage CRM-led clienteling.

Role & Responsibilities

  • Deliver an exceptional in-store experience that embodies the Brand’s philosophy and values.
  • Welcome, advise and serve clients while building lasting relationships and loyalty.
  • Leverage CRM and digital tools to develop clienteling activities and personalise follow-ups.
  • Proactively pursue sales opportunities and cross-sell across departments to meet individual targets and KPIs.
  • Maintain up-to-date knowledge of fashion trends, competitors and product assortments.
  • Ensure the shop floor and visual displays meet Company operational and merchandising standards.
  • Handle customer feedback and complaints professionally, escalating to management when necessary.
  • Support store loss-prevention measures and contribute to a secure retail environment.

Qualifications

  • Fluent spoken English is required; additional languages are desirable.
  • Demonstrable affinity for luxury fashion, art and design with strong product knowledge.
  • Proven ability to build and sustain long-term client relationships.
  • Excellent interpersonal, communication and problem-solving skills.
  • Capacity to work independently and collaboratively within a sales team.

Skills

Clienteling CRM Digital tools Visual merchandising Cross-selling

Experience

Previous retail experience in luxury or premium fashion, with a record of delivering sales results and developing client relationships; experience in clienteling and using CRM systems is preferred.

Education

High school diploma or equivalent; tertiary studies in fashion, retail, marketing or a related field are advantageous.

Workplace

The successful candidate will be located in Arzachena, Sardinia, Italy, with easy access to Olbia.

Culture

Prada fosters a creative, design-led environment that values craftsmanship, curiosity and international collaboration. The Group emphasises professional development and an inclusive workplace where diversity of backgrounds and perspectives is respected.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Advisor», «Personal Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.