Montblanc Sales Associate

Montblanc is a renowned luxury brand known for its exceptional craftsmanship and high-quality products. The company is dedicated to delivering a seamless customer experience and building long-term relationships with its clientele.

1. Develop strong sales turnover in accordance with store strategy
2. Meet turnover targets set by the Store Manager
3. Respect discount policy
4. Achieve key performance indicators defined by the Store Manager
5. Welcome and handle clients according to the Maison’s standards
6. Advise, convince, and ensure each sale is handled accordingly
7. Build long-term relationships with clients
8. Ensure prospecting and follow-up with new clients
9. Invite clients to activations and events with post follow-up
10. Manage customer service cases according to the Maison’s standards
11. Participate in stock management, including reception, transfer, and inventory management
12. Ensure products are correctly handled, priced, and merchandised

1. Strong communicator with clients, team, and cross-functional colleagues
2. Minimum 2 years of experience in retail handling multiple categories
3. Familiar with luxury retail requirements

1. Strong communication skills
2. Digitally savvy
3. Ability to pick up new technologies such as mobile apps, social media, Zoom, and Teams

Minimum 2 years of experience in retail handling multiple categories, with familiarity in luxury retail requirements.

Permanent employment

The position is based in Kuala Lumpur, Malaysia, offering a dynamic and culturally diverse work environment.