LVMH Watches & Jewelry Retail Training Manager - High End Jewellery & Timepieces

Paris • France

Tuesday, July 22, 2025

Christian Dior Couture, a prestigious entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion industry. As an employer, the brand is renowned for its commitment to excellence, fostering a dynamic and inclusive environment where creativity and expertise are highly valued. The Dior Academy, in particular, is dedicated to enhancing the skills and knowledge of retail teams, ensuring they embody the brand's esteemed heritage and forward-thinking ethos.

1. Collaborate with the Retail Training Director to define training strategies for retail teams in anticipation of new High Jewellery and Timepieces collections.
2. Develop training tools to support the animation of existing collections.
3. Design innovative training materials across various formats including print, video, digital, and experiential.
4. Work closely with marketing, styling teams, and external partners to develop these tools.
5. Update existing training materials based on field feedback and product developments.
6. Distribute new training tools to trainers prior to launches and maintain regular communication to address ongoing developments and needs.
7. Deploy certain programs which may require travel to various regions.
8. Establish KPIs to measure training impact.
9. Oversee the digitalization and publication of training tools on the mobile learning application.
10. Maintain and update the training database on the mobile application.
11. Develop and animate a community around High Jewellery and Timepieces on the internal social network.
12. Collaborate with the digital team and contribute to cross-functional projects within the Dior Academy.
13. Support sales teams during High Jewellery and Timepieces events.

1. Experience in luxury retail sales and/or training.
2. Minimum 6 to 8 years of professional experience.
3. Strong affinity for the luxury sector, with a passion for jewellery and timepieces.
4. Meticulous, structured, and concise.
5. Pedagogical and creative abilities.
6. Excellent writing skills and attention to detail.
7. Strong verbal communication skills and persuasive ability.
8. Good interpersonal skills and team spirit.
9. Education equivalent to a Master's degree (BAC +5).
10. Fluency in English.
11. Proficiency in PowerPoint and digital tools; knowledge of Photoshop or Teach on Mars is advantageous.

1. Training and development expertise
2. Strong communication and presentation skills
3. Digital literacy
4. Project management
5. Creativity and innovation
6. Team collaboration
7. Analytical skills

A minimum of 5 years of experience in the luxury retail sector, with a focus on sales and/or training.

Master's degree or equivalent (BAC +5).

The position offers a hybrid working model, providing flexibility and a balanced work-life integration.

Christian Dior Couture fosters a culture of innovation and excellence, where employees are encouraged to push boundaries and contribute to the brand's legacy of luxury and sophistication. The workplace is dynamic and inclusive, promoting collaboration and continuous learning.