LVMH Watches & Jewelry Client Advisor

Toronto • Canada

Wednesday, January 15, 2025

Bulgari, a prestigious name in the luxury sector, is part of the esteemed LVMH group, renowned for its exquisite jewelry and timepieces. As an employer, Bulgari offers a dynamic environment where creativity and innovation are at the forefront, providing employees with opportunities to excel in the luxury fashion industry.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the Bulgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of Bulgari, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent Bulgari at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Exceptional interpersonal and communication skills.
2. Strong sales acumen and ability to strategize for high-end client interactions.
3. Proficiency in client relationship management (CRM) systems.
4. Ability to work collaboratively within a team environment.

Minimum 5 years of experience in a luxury retail environment, with a focus on high-end client interactions and sales target achievement.

The total compensation package may include a comprehensive range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.

Bulgari fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and sophistication. As part of the LVMH group, Bulgari offers a collaborative and dynamic work environment that values diversity and inclusion.