LVMH Watches & Jewelry Client Advisor

King of Prussia • USA

Thursday, December 12, 2024

BVLGARI, a distinguished Italian luxury brand renowned for its exquisite jewelry and watches, operates under the prestigious LVMH conglomerate. As an employer, BVLGARI offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and sophistication. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and craftsmanship.

1. Deliver an exceptional and personalized client experience to ensure satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI to enhance client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Ability to interact effectively with diverse clientele, adapting to various cultural backgrounds.
2. Multi-lingual capabilities to cater to a broad client base.
3. Technologically savvy, with proficiency in relevant retail and CRM software.
4. Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.

Minimum 5 years of experience in a luxury retail environment.

The total compensation package for this position may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.

BVLGARI fosters a culture of elegance and innovation, where employees are encouraged to embody the brand's luxurious heritage while contributing to its future growth. The workplace is inclusive, valuing diversity and offering equal opportunities for career advancement within the LVMH group.