LVMH Watches & Jewelry Assistant Store Manager

Toronto • Canada

Thursday, May 15, 2025

As a distinguished entity within the LVMH conglomerate, the Watches & Jewelry division is renowned for its commitment to excellence and innovation in the luxury sector. This division offers a dynamic environment where creativity and craftsmanship converge, providing employees with the opportunity to contribute to a legacy of luxury and refinement.

1. Lead the development and execution of strategies to achieve sales targets.
2. Identify and cultivate relationships with High Net Worth Individuals (HNWI) and monitor related sales metrics.
3. Oversee sales team performance metrics, providing strategic guidance to meet targets.
4. Enhance sales techniques and lead by example on the sales floor through direct client engagement and event participation.
5. Stay informed about industry trends and competitors to capitalize on sales opportunities.
6. Ensure Visual Merchandising aligns with brand vision and critical control points (KCPs).
7. Train the sales team in CRM tool utilization to foster repeat business and adapt strategies based on analytical insights.
8. Direct and inspire the sales team to achieve KPIs and enhance client relations.
9. Provide regular feedback to the sales team on client interactions, emphasizing unique client experiences and exceptional service.
10. Collaborate with HR to promote career growth and prepare the sales team for future roles.

1. Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
2. Experience in High Jewelry and Watches sales is advantageous.
3. Demonstrated strategic agility and aptitude for leading and inspiring teams.
4. Proven record of achieving exceptional business results.
5. Ability to strategize, make rapid decisions, and implement practical business actions.
6. Strong managerial background with a focus on nurturing and empowering diverse teams.
7. In-depth understanding of the local retail market, with skills in client development and establishing industry relationships.
8. Proficiency in merchandising techniques.
9. Familiarity with retail software like Beanstore, Salesforce, and SAP.
10. Flexibility to work evenings, weekends, and holidays when necessary.

1. Strategic planning and execution
2. Sales and client relationship management
3. Team leadership and development
4. Visual Merchandising
5. CRM tool proficiency
6. Retail software proficiency
7. Market analysis and trend identification

A minimum of 5 years in a comparable role within the luxury retail sector, with a preference for experience in High Jewelry and Watches sales.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development within the LVMH group.

The company fosters a culture of innovation, excellence, and collaboration, encouraging employees to contribute to the brand's legacy while promoting personal and professional growth. The work environment is dynamic and fast-paced, with a strong emphasis on teamwork and client satisfaction.