Louis Vuitton Senior Stock Controller

Louis Vuitton is a global luxury fashion house and flagship brand within the LVMH group, renowned for its leather goods, ready-to-wear and artisanal craftsmanship. As an employer, the maison combines a high-touch client service culture with rigorous operational standards, offering roles that require both commercial acumen and respect for brand heritage.

1. Ensure back-of-house efficiency and immaculate stockroom organisation to uphold Louis Vuitton merchandising and storage standards.
2. Coach and develop store teams to drive productivity and operational excellence; lead by example in daily briefings and store routines.
3. Manage inventory lifecycle including receiving, accurate processing of deliveries, replenishment, and stockroom maintenance to maximise availability on the sales floor.
4. Operate and manage My Product Request (MPR) processes and liaise with Supply Chain to resolve product availability and client requests.
5. Coordinate after-sales service cases: process repair requests, manage repair workflow, perform client follow-up and ensure quality issues are resolved.
6. Administer vendor contracts and oversee store maintenance activities as required.
7. In larger boutiques, recruit, manage and develop stock or logistics team members; take responsibility for local KPIs and store objectives.
8. Maintain exemplary grooming and behavioural standards in line with the Louis Vuitton promise.

1. Minimum 5 years' relevant experience in stock/inventory management within retail; experience in luxury retail strongly preferred.
2. Proven ability to lead and coach teams, with strong people-management and motivational skills.
3. Excellent organisational skills, attention to detail and a methodical approach to stock control.
4. Commercial mindset with customer-service orientation and ability to convert after-sales into client relationship opportunities.
5. Strong ownership and decision-making capacity, with professional conduct and discretion handling client and product-related issues.
6. Familiarity with vendor contract administration and basic store maintenance coordination.

1. My Product Request (MPR)
2. Inventory management
3. Stock replenishment and stockroom organisation
4. Delivery operations
5. After-sales service coordination
6. Vendor contract management
7. Client follow-up and relationship management

Minimum 5 years of progressive experience in inventory or stock control, ideally within luxury retail; demonstrable exposure to team leadership, after‑sales processes and collaboration with supply chain partners.

High school diploma or equivalent; a diploma or degree in logistics, supply chain, retail management or a related field is preferred.

The Louis Vuitton maison emphasises craftsmanship, impeccable client service and elevated aesthetic standards. Employees operate in a high-performance yet creative environment where attention to detail, professionalism and respect for heritage are paramount.