Louis Vuitton E-Retail Specialist

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront. The brand is committed to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Drive actions to achieve annual sales objectives for the e-retail channel.
2. Plan, coordinate, and measure campaigns to drive traffic and identify key performance levers.
3. Manage SEO and Paid Search budgets and agencies to maximize eCommerce ROI.
4. Analyze and share weekly and monthly performance reports of the online channel, providing insights for improvement.
5. Analyze customer buy paths, identify friction points, and propose necessary evolutions.
6. Propose, implement, and track new services to enhance client satisfaction and develop top clients.
7. Conduct weekly tests to ensure the functionality of local sites and apps, especially after updates and releases.
8. Increase digital clients’ repurchase rate and manage CRM digital activities, including email planning.
9. Ensure timely publication of online content and propose local articles to boost visibility.
10. Maintain up-to-date store information on all digital platforms.
11. Support stores and departments with omni-channel order follow-up and training.
12. Ensure clienteling actions are in place for e-retail clients.
13. Stay informed about market innovations, analyze competition, and share best practices.

1. Fluency in English and French, with basic proficiency in German.
2. Minimum of 3 years of experience in the e-commerce field.

1. Proficiency in Google Analytics and Google Ads.
2. Experience with SEO dashboards and translation tools.
3. Strong analytical skills and ability to interpret data.
4. Excellent communication and organizational skills.
5. Ability to work collaboratively in a hybrid work environment.

Minimum of 3 years in the e-commerce field, with a focus on digital marketing and online sales strategies.

The position offers a hybrid working model, combining the flexibility of remote work with the collaborative environment of the Milan Head Office.

Louis Vuitton fosters a culture of innovation, luxury, and excellence. The workplace environment is dynamic and fast-paced, encouraging creativity and collaboration. Employees are valued for their contributions and are provided with opportunities for career advancement within the global luxury market.