Louis Vuitton Correspondence Advisor

Irving • USA

Monday, December 23, 2024

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH conglomerate. The brand is renowned for its commitment to excellence and innovation, offering employees a dynamic environment where they can thrive and grow. Louis Vuitton is dedicated to fostering an inclusive workforce and supporting professional equality, providing unparalleled career development opportunities and industry-leading training.

1. Deliver detailed and client-centric responses across a range of queries including product information, order status, and after-sales support.
2. Forge long-term client relationships by advising across all product categories and utilizing varied clienteling tools.
3. Document every interaction meticulously using CRM software to track inquiry types and feedback.
4. Act as an effective liaison between Client Services and Stores ensuring seamless communication.
5. Drive personal and team objectives aligned with key performance metrics and sales goals.

1. Minimum of three years experience in customer service or similar roles, preferably with strong selling skills.
2. Exceptional writing skills with meticulous attention to detail, free from grammatical errors.
3. Ability to manage high-volume tasks efficiently while providing exemplary customer service.
4. Desire to build lasting client relationships backed by a genuine interest in luxury retail.
5. Availability during weekends, evenings, and holidays, with the ability for onsite work at Legacy 1854 Campus.

1. Strong communication and interpersonal skills.
2. Proficiency in CRM software.
3. Ability to work in a fast-paced, dynamic environment.
4. Proactive problem-solving approach.
5. Integrity and adherence to brand standards.

Minimum of three years in customer service or similar roles, demonstrating strong selling skills.

Generous benefits package including unparalleled career development opportunities and industry-leading training.

Louis Vuitton promotes a culture of inclusivity and respect for individuality, offering employees the means to find their place and thrive. The company is committed to building a workforce that goes beyond symbolic measures, focusing on meaningful strategies for professional equality.