Louis Vuitton Correspondence Advisor

Irving USA

Monday, December 23, 2024

Louis Vuitton is a renowned luxury fashion brand that values the uniqueness of each employee and offers opportunities for professional growth and development. The company is committed to creating an inclusive workforce and provides industry-leading training to offer insights into the luxury and retail environment.

1. Deliver detailed and client-centric responses across a range of queries including product information, order status, and after-sales support.
2. Forge long-term client relationships by advising across all product categories and utilizing varied clienteling tools.
3. Document every interaction meticulously using CRM software to track inquiry types and feedback.
4. Act as an effective liaison between Client Services and Stores ensuring seamless communication.
5. Drive personal and team objectives aligned with key performance metrics and sales goals.

1. At least three years of experience in customer service or similar roles.
2. Availability during weekends, evenings, and holidays.
3. Ability for onsite work at Legacy 1854 Campus.

1. Exceptional writing skills with meticulous attention to detail.
2. Ability to manage high-volume tasks efficiently.
3. Strong selling skills.
4. Proactive approach towards problem-solving.
5. Integrity and adherence to brand standards.

Minimum 3 years of experience in customer service or similar roles, preferably demonstrating strong selling skills.

Generous benefits package and unparalleled career development opportunities, both locally and globally.

The company promotes a culture focused on meaningful strategies aimed at creating an inclusive workforce. The work environment is dynamic, with a focus on quality delivery.