Louis Vuitton

Client Development Manager

Louis Vuitton is a renowned luxury fashion brand that values the uniqueness of each employee and fosters an inclusive workforce. The company offers unparalleled career development opportunities and industry-leading training in the luxury and retail environment.

1. Develop and implement client development action plans across brand engagement channels.
2. Facilitate the development of robust client journeys to extend client lifecycle and value.
3. Analyze trends and purchasing patterns to enhance client experience and value.
4. Design and implement client journey pipelines using Salesforce and in-house software.
5. Support integrated client engagement strategy for all clients.
6. Identify client segments for recruitment to new categories or channels.
7. Produce business development pilot programs with specific strategies.
8. Construct and execute recovery plans for clients from turnover or store closures.
9. Guide and periodically overhaul methods of targeting for efficient engagement.
10. Build zone clienteling targeting for specific initiatives and product launches.
11. Manage adoption of outreach and client journey programs.
12. Mine client data to identify trends and uncover business opportunities.
13. Track and integrate results from past campaigns for continual improvements.

1. Experience in data analysis or consumer insights.
2. Relevant retail experience.
3. Expertise in Excel (formulas, pivot tables, vlookups, MS Query).
4. Experience with regional database tables and data structures.
5. Strong relationship building skills.
6. Professional executive presentation presence.
7. Enthusiastic team player with entrepreneurial spirit.
8. Some knowledge of the French language is a plus.

1. Data analysis
2. Consumer insights
3. Excel proficiency
4. Relationship building
5. Presentation skills
6. Teamwork
7. Entrepreneurial spirit

Minimum 5 years of experience in data analysis, consumer insights, or relevant retail experience.

USD $120-130,000 annually

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

The position requires 4 days per week on-site at the Louis Vuitton Corporate Office in Midtown, Manhattan. Louis Vuitton promotes a culture of professional equality and inclusivity, offering a supportive environment for career growth.