Longines Deputy Boutique Manager

Longines is a Swiss watchmaker known for its heritage, refined design and commitment to horological craftsmanship. The brand operates within the Swatch Group, one of the world’s leading watch manufacturers, offering employees exposure to a multinational luxury environment, structured career paths and the operational rigour of a global maison.

1. Support the Boutique Manager in daily store operations within a major department store, ensuring the boutique meets sales, service and visual standards.
2. Drive sales performance through active clienteling, personalised service and conversion of high-net-worth and walk-in clientele.
3. Coach, schedule and supervise boutique staff; conduct onboarding, in-store training and performance feedback to develop a high-performing team.
4. Ensure brand-compliant visual merchandising and product presentation in coordination with corporate VM and department store guidelines.
5. Oversee inventory management, stock replenishment and loss-prevention procedures; reconcile POS transactions and assist in reporting.
6. Act as brand ambassador at customer-facing events and during peak trading periods; escalate client feedback and service issues to management.

1. Proven retail leadership capability with strong organisational and interpersonal skills.
2. Outstanding customer-service orientation with a luxury or premium retail mindset.
3. Commercial acumen with the ability to analyse sales metrics and implement corrective actions.
4. Fluent French with professional spoken English; additional languages advantageous.
5. Availability to work retail hours, including weekends and peak retail periods; flexibility for department-store events.

1. Clienteling
2. Visual merchandising
3. Inventory control
4. Team coaching and leadership
5. Sales planning and reporting
6. High-level customer service
7. Point-of-sale operations and cash reconciliation

Typically 3+ years in retail sales with at least 1–2 years in a supervisory or assistant manager role; prior experience in watches, jewellery or other luxury categories is strongly preferred.

Secondary education required; vocational or tertiary qualification in retail, business or luxury brand management preferred.

Longines combines Swiss watchmaking tradition with the commercial scale and resources of the Swatch Group. The workplace emphasises meticulous client service, product knowledge and polished presentation, offering employees a disciplined yet collaborative environment typical of established luxury maisons.