Longines Assistant Store Manager

Longines is a Swiss luxury watchmaker renowned for timeless elegance and precision horology. The brand operates within the Swatch Group, a global leader in finished watches and watchmaking technologies, and benefits from a multinational retail network and an emphasis on craftsmanship, heritage and international client service.

1. Support the Store Manager in daily boutique operations, ensuring adherence to Longines brand standards and visual merchandising guidelines.
2. Lead, coach and schedule the boutique sales team to deliver exceptional clienteling, maximize conversion and achieve sales targets.
3. Develop and maintain long-term client relationships through personalized follow-up, CRM use and bespoke service initiatives.
4. Manage stock control, receiving, inventory reconciliation and loss-prevention procedures in coordination with head office.
5. Execute point-of-sale operations, after-sales service coordination and warranty handling with precision and discretion.
6. Coordinate in-store events, VIP appointments and cross-department store activities with the department store management.
7. Produce regular sales and operational reports, analyse performance metrics and recommend corrective actions to the Store Manager.

1. Proven supervisory experience within luxury retail, jewellery or watchmaking environments.
2. Strong commercial acumen with a track record of meeting or exceeding sales objectives.
3. Excellent interpersonal and leadership skills; demonstrable ability to motivate a boutique team.
4. High standards of presentation and familiarity with premium client service protocols.
5. Fluent French; professional working proficiency in English preferred.

1. Clienteling
2. Visual merchandising
3. Inventory management
4. Sales reporting and KPI analysis
5. Point-of-sale (POS) operations
6. CRM usage
7. Team leadership and coaching

Typically requires 3+ years of progressive experience in luxury retail or watch/jewellery boutiques, including prior supervisory or assistant management responsibilities and direct involvement in client relationship management.

Secondary education or vocational qualification in retail, hospitality or a related field; formal training in luxury retail or brand-specific product knowledge is an advantage.

Longines combines Swiss watchmaking heritage with an international retail presence, fostering a workplace that prizes craftsmanship, elegant presentation and client intimacy. Employees operate within the broader Swatch Group network, which offers exposure to cross-brand best practices and a structured retail organisation.