Loewe Team Leader

Marbella • Spain

Monday, January 13, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is celebrated for its rich heritage in craftsmanship. As part of the LVMH conglomerate, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, focusing on a harmonious blend of craft and culture. The brand is renowned for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle, and unparalleled leather expertise.

1. Assist the Management with day-to-day management of the team.
2. Act as the Manager on Duty in the absence of Management.
3. Responsible for opening and closing the store in the absence of Management.
4. Support Management with delivering training and coaching to the team.
5. Be an exceptional team player consistently achieving individual and team objectives.
6. Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations.
7. Exemplify and share the brand history and heritage with the team and clients.
8. Highlight product categories through product knowledge to cross-sell and upsell.
9. Engage with diverse clients to develop long-lasting relationships.
10. Develop and grow a client book, updating client information on relevant company tools.
11. Participate and collaborate in all activities contributing to the overall objectives of the store.
12. Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
13. Maintain products in an efficient, clean, secure, and organized manner, front and back of house.
14. Support with inventory management and ad hoc back of house tasks.
15. Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

1. Experience within a similar retail role.
2. Deep interest in Fashion, Art, and Culture.
3. Experience working with and leading a diverse, dynamic team.
4. Excellent organizational, prioritization and multitasking skills.
5. Ability to lead and inspire the team to perform at their best.
6. Comfortably adapts and connects with different employees and clients.
7. Effective communication skills with the sensitivities to build and maintain a client book.
8. Results driven with a commercial mindset without compromising on the Team Player attitude.
9. Flexible, adaptable, and collaborative approach to work.
10. Fluent in Spanish and English.

1. Leadership and team management
2. Customer service excellence
3. Product knowledge and sales acumen
4. Organizational and multitasking abilities
5. Effective communication
6. Adaptability and collaboration

Minimum 5 years of experience in a similar retail role.

Opportunity to work in a fast-moving and ambitious company with passionate colleagues.

LOEWE fosters a culture of craftsmanship and creativity, deeply rooted in its Spanish heritage. The brand values artisanal techniques and modern interpretations of historical achievements, supporting contemporary art, craft, and culture globally. The work environment is dynamic, encouraging learning and collaboration among a passionate team.