Loewe Client Advisor

LOEWE, a prestigious luxury house established in Spain in 1846, is part of the LVMH Group, a global leader in luxury goods. Renowned for its unparalleled craftsmanship and innovative designs, LOEWE is a brand that seamlessly blends tradition with modernity. Under the creative direction of Jack McCollough and Lazaro Hernandez, LOEWE continues to be a beacon of cultural and artistic expression, celebrated for its vibrant Spanish lifestyle and exceptional leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security in both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies and grooming standards.

1. Proven experience in achieving individual sales goals and contributing to team results.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset.
8. Fluent in English and French.

1. Emotional intelligence
2. Client relationship management
3. Product knowledge and storytelling
4. Team collaboration
5. Visual merchandising
6. Organizational skills
7. Communication skills
8. Bilingual proficiency in English and French

Minimum 3 years of experience in a similar customer-centric role.

LOEWE offers a dynamic work environment where employees are valued and empowered to contribute their best. The company fosters a culture of inclusivity and diversity, welcoming individuals from all backgrounds.

LOEWE prides itself on a culture that values craftsmanship, creativity, and inclusivity. The brand embraces diversity and encourages a workplace where all team members feel valued and empowered to contribute their best. LOEWE's commitment to art, culture, and innovation is reflected in its approach to both product design and employee engagement.