Loewe Store Manager

Loewe, a distinguished brand renowned for its rich legacy of craftsmanship, is part of the esteemed LVMH conglomerate, which encompasses a portfolio of over 70 prestigious brands in the luxury sector. With a commitment to artisanal techniques and modern interpretations of historical artistic achievements, Loewe supports contemporary art, craft, and culture globally. As an employer, Loewe offers a dynamic environment where learning and passion for the craft are at the forefront.

1. Grow and develop the team through regular coaching and feedback, identifying strengths and development opportunities.
2. Identify, recruit, and develop talent, ensuring effective succession planning.
3. Manage and inspire the team to drive business and create innovative solutions.
4. Organize team and shop floor coverage to meet changing business needs.
5. Provide support and guidance to new joiners, ensuring a positive integration.
6. Communicate company messages with passion and inspire the team.
7. Lead by example in client interactions and coach the team on the selling ceremony.
8. Manage customer flow to ensure each client receives appropriate service.
9. Build a client-centric mindset focused on exceeding client expectations.
10. Develop and optimize the client database.
11. Train and develop the team on after-sales knowledge.
12. Grow store sales by identifying opportunities and maximizing potential.
13. Develop and implement action plans aligned with company needs.
14. Focus on category development and maximize potential in collaboration with relevant functions.
15. Build and develop a loyal client base through available tools and opportunities.
16. Act as a brand promoter and network to create brand awareness.
17. Connect with peers to create an effective collaborative network.
18. Monitor business performance and develop actions as needed.
19. Maintain understanding of policies, standards, and procedures, ensuring implementation.
20. Ensure flawless implementation of retail tools and assets.
21. Maintain inventory accuracy and manage inventory effectively.
22. Ensure store processes and procedures are harmonized for best-in-class client experience.

1. Proven experience within a similar environment leading diverse teams to success.
2. Strong commercial acumen and ability to develop creative solutions.
3. Passionate and knowledgeable about the product and industry.
4. Client-centric mindset with a passion to exceed expectations.
5. Committed team player willing to collaborate with various stakeholders.
6. Deep interest in fashion, art, and culture.
7. Fluent in English; additional languages are a plus.

1. Effective communication and interpersonal skills.
2. Empathy and curiosity to listen and understand.
3. Agility and creativity in solution development.
4. Ability to inspire and motivate a team.
5. Strong organizational skills.

Minimum of 5 years in a similar environment leading diverse teams to success.

Loewe offers a fast-moving and ambitious work environment with opportunities for learning and development, alongside the chance to work with passionate individuals.

Loewe fosters a culture of innovation, collaboration, and passion for craftsmanship. Employees are encouraged to learn and grow within a supportive and dynamic environment that values diversity and creativity.