Loewe Client Advisor

Barcelona • Spain

Thursday, April 24, 2025

Loewe, a distinguished name in the luxury fashion industry, was founded in Spain in 1846 and is celebrated for its unparalleled craftsmanship and innovative design. As part of the LVMH Group, Loewe benefits from the resources and prestige of a global leader in luxury goods. Under the creative direction of Jonathan Anderson since 2013, Loewe has embraced a new era, emphasizing a playful yet intellectual approach to fashion, deeply rooted in its Spanish heritage and renowned leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to Loewe's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded nature.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining client relationships.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluent in English and Spanish.

1. Customer service excellence
2. Sales and goal achievement
3. Client relationship management
4. Product knowledge and storytelling
5. Team collaboration
6. Visual merchandising
7. Inventory management
8. Effective communication
9. Bilingual proficiency in English and Spanish

A minimum of 3 years in a similar customer-centric role is required.

Working at Loewe offers the opportunity to learn and grow within a fast-paced and ambitious environment, surrounded by passionate individuals.

Loewe fosters a culture that values craftsmanship, creativity, and collaboration. The brand is committed to supporting contemporary art and culture, offering employees a dynamic and inclusive workplace where innovation and tradition coexist.