Loewe Business System Analyst

Paris France

Tuesday, February 4, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since become a cornerstone of the LVMH conglomerate. With a rich heritage in craftsmanship and a commitment to cultural and artistic endeavors, LOEWE has been under the creative direction of Jonathan Anderson since 2013. The brand is renowned for its innovative approach to fashion, blending traditional artisanal techniques with contemporary design, and is celebrated for its expertise in leather goods. As an employer, LOEWE offers a dynamic and ambitious work environment where passion and creativity are highly valued.

1. Collaborate with business teams such as Merchandising, Wholesale, Product Development, and Supply Chain to understand and address IT needs.
2. Translate business requirements into detailed specifications for functional and technical developments.
3. Advise on solutions and implement changes, including software customizations, to enhance existing business processes and develop new ones as necessary.
4. Specify integrations between applications and manage the backlog with business, IT teams, and external partners.
5. Test new functionalities, report bugs, and ensure the quality of new system implementations.
6. Provide Level 1 and Level 2 functional and technical support to ensure smooth operation of IT systems.
7. Troubleshoot and resolve IT issues promptly to minimize downtime, or coordinate with the responsible team for issue resolution.
8. Support end users on buying session tools such as Anaplan and Centric VIP during showroom periods.

1. Proven experience in managing end-user support and fostering strong relationships with internal and external stakeholders.
2. Strong troubleshooting abilities with expertise in SQL Server databases and a solid understanding of system administration.
3. Exceptional verbal and written communication skills, with the ability to engage and collaborate with both technical teams and non-technical stakeholders.
4. Strong analytical skills with the ability to organize tasks, prioritize, and manage multiple responsibilities simultaneously.
5. Familiarity with Microsoft applications, and knowledge of PLM and/or Anaplan is appreciated.
6. Fluency in English and French, with Spanish as a plus.

1. End-user support management
2. SQL Server database expertise
3. System administration
4. Communication and collaboration
5. Analytical and organizational skills
6. Microsoft applications proficiency
7. PLM and Anaplan knowledge

A minimum of 3 years of relevant experience is required.

LOEWE offers a stimulating work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE prides itself on fostering a culture that values craftsmanship, creativity, and cultural engagement. The brand's commitment to supporting contemporary art and culture is reflected in its innovative approach to fashion and its dedication to artisanal excellence. Employees are encouraged to embrace a spirit of collaboration and innovation, contributing to the brand's vibrant and dynamic workplace.