Jaeger LeCoultre Sales Associate

Richemont Americas is a leading luxury goods company that values diversity and inclusion, employing talent from various backgrounds to foster a creative and knowledgeable community. The company is committed to delivering excellence and advancing its unique community.

1. Consistently meet and exceed monthly sales targets.
2. Build and maintain strong, long-term client relationships.
3. Expand the client base by attracting new clients.
4. Drive high-value sales in fine watchmaking and bespoke sales.
5. Deliver personalized, exceptional service to clients.
6. Demonstrate in-depth product knowledge and share the brand's history.
7. Support clients with ongoing customer service.
8. Uphold the brand's reputation by maintaining high service standards.
9. Foster strong client relationships using CRM tools.
10. Maintain regular outreach and personalized communications with clients.
11. Collaborate with management on client plans and engagement strategies.
12. Address client issues and escalate to management when necessary.
13. Support in-store and offsite events and VIP client experiences.
14. Adhere to security, operational, and procedural standards.
15. Assist with daily boutique setup and breakdown.
16. Contribute to merchandising efforts and display organization.
17. Participate in inventory processes and audits.
18. Support special projects and boutique operational needs.

1. 3+ years of experience in watches or high-value luxury product sales preferred.
2. Strong understanding of customer service needs and priorities.
3. Excellent computer skills.
4. SAP exposure is a plus.
5. Additional language skills are a plus.
6. Excellent interpersonal and communication skills.
7. Strong attention to detail with the ability to manage multiple tasks.
8. Self-starter with a team-player approach.
9. Availability to work retail hours including nights and weekends.

1. Customer service
2. Sales performance
3. Client relationship management
4. Product knowledge
5. Communication
6. Attention to detail
7. Teamwork

3+ years of experience in watches or high-value luxury product sales preferred.

Expected salary range: $25 - $27 per hour. Salary will be determined based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement benefit, employee assistance program, and volunteer days off.

Richemont Americas fosters an inclusive and diverse workplace culture, emphasizing employee wellbeing and work-life balance. The company encourages employees to engage in community initiatives and supports a collaborative environment.