Hermès Senior Sales Associate

Milan • Italy

Friday, February 7, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and retail of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and autonomy through responsible management. The brand is committed to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which serves as the source of its exquisite materials. With 15 artisanal métiers, Hermès' creativity flourishes, and its collections are showcased in over 300 stores worldwide.

1. Provide exceptional customer service and personalized shopping experiences to clients.
2. Maintain an in-depth knowledge of Hermès products and heritage to effectively communicate brand values.
3. Achieve and exceed sales targets while ensuring customer satisfaction.
4. Assist in visual merchandising and store presentation to uphold brand standards.
5. Collaborate with team members to enhance store operations and customer engagement.

1. Proven experience in luxury retail sales, preferably within a high-end fashion environment.
2. Strong understanding of the luxury market and customer expectations.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced, dynamic environment.

1. Proficiency in multiple languages is advantageous.
2. Strong sales and negotiation skills.
3. Keen attention to detail and a passion for luxury fashion.
4. Ability to build and maintain client relationships.

A minimum of 3 years of experience in luxury retail sales is required.

Competitive benefits package including employee discounts and opportunities for professional development.

Hermès is celebrated for its commitment to excellence, authenticity, and innovation, harmonizing tradition with modernity. The company values the individuality and creativity of its employees, promoting a culture of respect, collaboration, and continuous learning.