Hermès Senior Sales Associate

Florence • Italy

Monday, May 19, 2025

This prestigious luxury fashion brand, renowned for its exquisite craftsmanship and innovative designs, operates under the umbrella of a leading global conglomerate in the luxury goods sector. The brand is celebrated for its commitment to excellence and its ability to set trends in the fashion industry, offering a dynamic and inspiring work environment.

1. Drive sales and achieve sales targets through exceptional customer service and relationship building.
2. Maintain an in-depth knowledge of the brand's products and collections to provide expert advice to clients.
3. Ensure the boutique's visual merchandising aligns with brand standards and enhances the customer experience.
4. Manage client relationships by maintaining a client book and following up with clients to ensure satisfaction.
5. Assist in training and mentoring junior sales associates to enhance team performance.
6. Handle customer inquiries and resolve any issues to maintain high levels of customer satisfaction.

1. Proven experience in luxury retail sales, preferably in a boutique setting.
2. Strong understanding of luxury fashion and current trends.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and manage multiple tasks efficiently.
5. Proficiency in using retail management systems and CRM software.

1. Sales expertise in luxury retail
2. Customer relationship management
3. Product knowledge
4. Visual merchandising
5. Team leadership
6. Problem-solving

A minimum of 3-5 years of experience in luxury retail sales, with a focus on high-end fashion brands.

Bachelor's degree in Fashion, Business, or related field preferred.

Competitive salary with performance-based incentives, employee discounts on luxury products, and opportunities for career advancement within the global conglomerate.

The company fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for fashion. It values diversity and inclusivity, creating a supportive and collaborative work environment.