Hermès Sales Associate

Milan • Italy

Wednesday, February 12, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, creativity, and dedication to excellence. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally, fostering a culture of autonomy and responsible management. The brand is committed to preserving exceptional savoir-faire and upholding a strong territorial presence, ensuring respect for both people and nature. Hermès' diverse artisanal métiers fuel its creativity, with collections showcased in over 300 stores worldwide.

1. Assist customers in a high-end retail environment, providing exceptional service and product knowledge.
2. Maintain the boutique's visual standards and ensure merchandise is presented impeccably.
3. Support inventory management through accurate stock counts and replenishment.
4. Collaborate with team members to achieve sales targets and enhance customer satisfaction.
5. Handle transactions efficiently, ensuring accuracy and adherence to company policies.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury fashion and high-end customer service.
3. Proficiency in Italian and English.

1. Excellent communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Strong attention to detail and organizational skills.

A minimum of 1-2 years of experience in luxury retail or a related field is required.

Opportunities for professional growth within a prestigious global brand.

Hermès nurtures a culture of creativity, excellence, and authenticity, deeply rooted in its French artisanal heritage. The company values innovation while respecting tradition, fostering an environment where employees are encouraged to develop their skills and contribute to the brand's legacy.