Hermès Quality Animation Supervisor

Singapore • Singapore

Thursday, January 9, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its artisanal craftsmanship and high-quality products. As a family-owned and independent company, Hermès employs nearly 20,000 individuals worldwide. The brand is committed to fostering an entrepreneurial spirit and upholding rigorous standards, while promoting individual freedom and autonomy through responsible management. Hermès is dedicated to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which serves as the source of its exquisite materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Oversee the quality animation processes within the retail environment.
2. Ensure adherence to Hermès' high standards of craftsmanship and product excellence.
3. Coordinate with cross-functional teams to implement quality improvement initiatives.
4. Monitor and analyze quality performance metrics to drive continuous improvement.
5. Facilitate training and development programs for staff to enhance quality awareness.

1. Proven experience in quality management or a related field.
2. Strong understanding of luxury retail operations and standards.
3. Excellent leadership and team coordination skills.

1. Exceptional attention to detail and analytical skills.
2. Proficiency in quality management systems and tools.
3. Strong communication and interpersonal skills.

Minimum of 3 years in a quality management role, preferably within the luxury retail sector.

Bachelor's degree in Business Administration, Quality Management, or a related field.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Hermès fosters a culture of creativity, innovation, and excellence, deeply rooted in its French heritage. The company values authenticity, elegance, and simplicity, encouraging employees to embody these principles in their work. With a strong emphasis on craftsmanship and quality, Hermès provides a supportive environment where individuals are empowered to contribute to the brand's long-term success.