Fendi Assistant Store Manager

Fendi, a prestigious name in the luxury fashion sector, is part of the LVMH Group, a global leader in high-quality products. As an employer, Fendi is renowned for its commitment to excellence, innovation, and the nurturing of talent within a dynamic and inclusive work environment.

1. Identify, recruit, and develop talents, ensuring robust succession plans.
2. Develop managers to ensure their teams deliver exceptional client experiences.
3. Provide consistent coaching to managers, identifying development and training needs.
4. Support the Store Manager in performance management and foster a positive work environment.
5. Organize the team efficiently according to business needs.
6. Propose and contribute to clienteling initiatives both inside and outside the store.
7. Nurture and maintain an excellent client network in the local market.
8. Collaborate with PR to ensure VIP connections and organize trunk shows and special events.
9. Contribute to top-level customer service and exceed client expectations.
10. Analyze sales figures, KPIs, and objectives, and execute action plans based on the market calendar.
11. Ensure adherence to store merchandising guidelines and remain aware of market trends.
12. Develop relationships with other Fendi Store Managers to optimize business opportunities.
13. Lead by example on the sales floor, understanding client needs and market trends.
14. Ensure staff meet company standards in appearance, selling ceremony, and behavior.
15. Provide consistent feedback and coaching to the team and managers.
16. Address and resolve potential concerns with leadership and authority.
17. Ensure policies, standards, and procedures are communicated and implemented.
18. Monitor store expenses, supervise loss prevention, and manage inventory.
19. Organize store rotations, shifts, and holidays.

1. 10+ years of experience in fashion/luxury sales.
2. 5+ years of experience in a managerial role.

1. Proficiency in MS Office suite, CRM, and retail tools.
2. Excellent communication, interpersonal, and networking skills.
3. Ability to generate trust among co-workers and clients.
4. Results-driven with commercial creativity.
5. Fluency in English.

A minimum of 10 years in the fashion or luxury sales industry, with at least 5 years in a managerial capacity.

Bachelor’s or master’s degree preferred.

Fendi offers a comprehensive benefits package, including opportunities for career growth and development within the LVMH Group.

Fendi fosters a culture of innovation, excellence, and inclusivity. The company values creativity and encourages employees to contribute to the brand's legacy of luxury and craftsmanship.